Global Surf Industries

4930 Sutcliff Ave	Phone: (877) 474-6503
San Jose, California 95118	Email: : webstore@surfindustries.com

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Return Policy for Global Surf Industries (The Global Surf Industries Corporation)
for www.surfindustries.com

In the event the product have purchased online is defective and requires any form of warranty, you have to return the item(s) directly to the store location of the retailer through which you placed your order for the item(s). Please note that a change in mind does not constitute an acceptable reason for return in our mind.

Return an item to the retail store location

You have 30 days from the receipt of the online shipment to return any item for credit or exchange, provided the merchandise is unused, in original condition, and is returned in the original shipping container.

If you use multiple retailers in your order, you must return the item(s) to the retailer(s) through which you placed your order.

A copy of your original email invoice must be provided to the retailer(s) with the returned merchandise.

The retailer(s) will complete an Internet Return Request Form, which must be signed by both you and the retailer. The retailer(s) will give you a duplicate copy for your records and you will be issued a credit to the credit card used for purchase within 3 business days.

Exchanges are not available from the retailer's store location. You may return your merchandise for credit and purchase another item from the retailer directly.

In some cases, some or all items in your order may not be able to be returned to the retailer. If this is the case, this will be noted in your original email receipt.

Please refer to the individual item customer service numbers on your original email receipt should you have any questions about your return.

 

BODY GLOVE RETURNS AND EXCHANGES POLICY

In the event you are not fully satisfied with the merchandise you have purchased online, you have the option to return the item(s) directly to the manufacturer. You have 30 days from the receipt of the online shipment to return any item for credit or exchange, provided the merchandise is still tagged, unused, in original condition, and is returned in the original shipping container.

A copy of your original email order confirmation or your Packing List must be included in the box with the returned merchandise. Please indicate clearly what item(s) are being returned and whether you would like credit or an exchange of a different size &/or color.

If a preprinted return label is included with the shipment's packing slip, place it on the original shipping box for return shipment. Body Glove strongly recommends that you use a traceable method such as UPS or FedEx for return shipment in order to ensure and track the return of your merchandise. Body Glove is not responsible if your shipment is lost in return transit.

Upon the manufacturer's receipt and verification of return, you will be issued a credit to the credit card used for purchase or an exchange within 5 business days, provided the items(s) were returned in the conditions stated above. All other returns are subject to approval. Refunds to the credit card will be from MWRC Internet Sales, LLC.

Please refer to the individual item customer service contact information on your original email confirmation should you have any questions about your return. Please use the below address to send your returns:

WETSUITS, PFDs, BODYBOARDS & SURFBOARDS

Body Glove Wetsuits

2860 California Street
Torrance, CA 90503
(800) 678-7873

MEN'S & JUNIOR'S APPAREL

Rays Apparel

20 Goodyear
Irvine, CA 92618
(949) 206-8690

LADIES SWIMWEAR

**For U.S. Orders:

Body Glove

12 Nepco Way
Plattsburgh, NY 12903

**For Canadian Orders:

Body Glove

6400 Cote de Liesse
Montreal, Quebec H4T 1E3

TECH & MOBILE PHONE ACCESSORIES

Fellowes- Body Glove

250 Dodge Avenue
East Haven, CT 06512
(877)300-7723
mwrc@fellowes-bodyglove.com

SAFETY & SPORTS GEAR

Chase Ergonomics

5921 Midway Park Blvd.
Albuquerque, NM 87109
(800) 621-5436

SUNGLASSES

FGXI, Quantum Optics

500 George Washington Highway
Smithfield, RI 02917
(800) 426-6396
quantumcs@fgxi.com

MUSIC CASES

eBlitz Audio Labs

615 Nash Street Suite 206-B
El Segundo, CA 90504
(805) 258-1465

INFANT CARRIERS

Body Glove International

201 Herondo Street
Redondo Beach, CA 90277
(310) 374-3441

SNORKELING GEAR

CWIC, INC.

20081 Ellipse
Foothill Ranch, CA 92610
(949) 448-9940

BAGS

Body Glove Bags Division

766 Lakefield Road, Unit F
Westlake, CA 91361
(800) 500-8292

100 YEARS OF SURFING CD

All Sales are final, unless there is a technical defect in the compact disc itself, in which case the disc may be returned within 30 days for an exchange. No refunds. Defective discs may be returned to:

201 Herondo Avenue
Redondo Beach, CA 90277

Wakeboards, Kneeboards, Water Skis, Foam Wake Surfers

NASH SPORTS

315 W. Ripy St.
PO Box 11526
Fort Worth, TX 76110
Tel: 800-433-2901

Footwear

SURF 9

16120 San Carlos Blvd, #9
Fort Myers, FL 33908
TEL: (239) 590-6183
Email: customerservice@bgfootwear.com
In order to return your footwear merchandise you must contact customer service at customerservice@bgfootwear.com to receive RA # and return shipping address. Returned merchandise will not be accepted for a credit unless RA # has been issued by the manufacturer. The RA # must be clearly marked on the outside of the shipping container. A copy of your original email order confirmation or your packing slip with the RA # clearly marked must be included in the shipping container with the returned merchandise. Please indicate clearly what item(s) are being returned for a credit. If you would like an exchange you must make a new purchase at www.bodyglove.com.

Watches

TIME CONCEPTS

2301 Kerner Blvd., Suite A-2
San Rafael, CA 94901
TEL: 530-274-7900
Email: j.leonard@timeconcepts.net